Missing a flight is never fun. Whether it’s due to unexpected traffic, a long security line, or simply running late, a Southwest Airlines missed flight can throw your travel plans into chaos. But if there’s one airline that tends to be more understanding than most, it’s Southwest. Known for its customer-friendly policies, Southwest offers more flexibility than many other carriers—especially when it comes to same-day changes.
If you’ve missed a flight with Southwest and are wondering whether you’re eligible for same-day change benefits, the answer is: it depends. Let’s dive into how Southwest handles missed flights and what you can do to get back on track.
Understanding Same-Day Change vs. Same-Day Standby
Before we get into missed flights, it’s important to understand the difference between same-day change and same-day standby—two options Southwest offers to help passengers adjust their travel.
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Same-Day Change allows passengers to switch to another flight on the same calendar day as their original booking, before the flight departs. If the new flight has available seats in the same fare class, there’s no charge.
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Same-Day Standby lets you get on an earlier or later flight if your desired flight is full. You’ll be placed on a waitlist and cleared if a seat opens up.
Both options are great—but they work best when planned before your scheduled flight time. So, what happens if you actually miss your flight?
What Happens After a Missed Flight with Southwest?
If you miss your flight and didn’t notify Southwest in advance, you’ll likely be marked as a “no-show.” This can affect your ability to receive a refund or reschedule without penalty—especially if you’re flying on a Wanna Get Away fare, which is Southwest’s most restrictive and commonly booked fare.
Here’s how missed flights are generally handled:
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Wanna Get Away fares: Non-refundable, and a no-show means you lose the value of the ticket unless you notify Southwest prior to the flight’s departure.
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Wanna Get Away Plus, Anytime, and Business Select fares: More flexibility, and your funds are usually preserved even if you don’t cancel in advance.
But there’s good news! If you miss your flight but contact Southwest immediately, they may still offer you a same-day standby option or rebook you for a later flight that same day, depending on seat availability.
To get immediate help, call Southwest customer service at +1-833-930-2006.
Am I Still Eligible for Same-Day Change After a Missed Flight?
Technically, same-day changes must be made before your originally scheduled flight departs. So if you’ve already missed your flight, you are no longer eligible for the standard same-day change.
However, Southwest is known for having more flexible customer service than most airlines. If you speak to a gate agent or call customer service as soon as you know you’ll be late, they may work with you to:
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Place you on the next available flight that day,
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Allow you to fly standby for free,
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Or provide a travel credit for future use (depending on your fare and situation).
While this is not guaranteed, Southwest agents often try to help in good faith—especially for customers who act quickly.
What Should You Do If You Miss Your Flight?
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Call Customer Support Immediately: Reach out to Southwest at +1-833-930-2006 to explain your situation. The earlier you call, the better your chances.
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Go to the Gate or Ticket Counter: If you’re already at the airport, speak with a Southwest agent in person. They may be able to put you on standby for the next flight.
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Know Your Fare Type: Higher-tier fares have more generous policies. If you booked a Wanna Get Away Plus, Anytime, or Business Select ticket, you’re more likely to retain the full value of your fare.
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Be Polite and Patient: Agents have discretion to help you. A friendly attitude can go a long way when requesting an exception.
Can I Use Travel Funds for a Missed Flight?
If you miss a flight and are not eligible for rebooking or standby, don’t lose hope. Depending on your fare class and whether you notify the airline, you may receive travel funds to use on a future Southwest flight. These funds typically expire after one year from the original booking date and can be applied toward new reservations.
However, Wanna Get Away fares become non-transferable and non-reusable if you’re a no-show without prior notice. That’s why it’s crucial to contact Southwest as soon as you realize you might miss your flight.
Pro Tips for Avoiding Missed Flights
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Check in Early: Use the mobile app to check in exactly 24 hours before departure.
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Arrive Early: Give yourself enough time for security and any unexpected delays.
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Enroll in TSA Pre Check: This can save time during airport screening.
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Set Travel Alerts: Let Southwest notify you about gate changes or delays.
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Final Thoughts
A Southwest Airlines missed flight doesn’t necessarily mean the end of your travel plans. While you may not be eligible for a same-day change after the flight departs, acting fast and contacting the airline can help you get on a later flight—sometimes at no extra cost. It all comes down to your fare type, how quickly you respond, and how flexible the airline is willing to be.
Southwest is often more understanding than other carriers, but knowing the rules and being proactive is key. Don’t let a missed flight ruin your trip—take immediate action and explore your options.
If dealing with airline policies, long hold times, or confusing change rules feels overwhelming, let the experts help. Get Human Desk is your go-to support service for navigating the complex world of airline customer service. Call us today at +1-833-930-2006 and let us help you get rebooked, refunded, or back on track—quickly and stress-free.
