Plans change, and when they do, it’s important to understand how your airline handles rebookings. If you’ve booked a flight with Avianca, knowing the Avianca Flight Change Policy can help you make smooth adjustments without unnecessary stress or surprise fees.
Whether your schedule has shifted, you need to reroute, or you simply booked the wrong date—Avianca offers a flexible approach that can accommodate most changes with minimal hassle. In this article, we’ll guide you through the process, costs, timelines, and best practices when changing your Avianca reservation.
Understanding the Avianca Flight Change Policy
The Avianca Flight Change Policy is designed to offer passengers a reasonable amount of flexibility, especially in light of increased demand for more customer-friendly travel options.
Avianca allows you to make changes to your reservation either online, through its customer service center, or at the airport, depending on the timing of the change. The good news? For many fare classes and routes, Avianca has reduced or even eliminated change fees, particularly for tickets purchased after their post-pandemic update to fare rules.
However, whether a change is free or comes with a cost depends on a few key factors: your fare type, route, and how close to departure the change is requested.
Fare Types and Eligibility
Avianca offers several fare types, including XS, S, M, L, XL, and XXL. These vary in terms of flexibility, baggage allowance, and refundability.
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XS and S fares are typically the least flexible. Changes may not be allowed at all, or if permitted, they often come with a fee and a fare difference.
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M and above offer more generous change options, often with reduced or waived fees and more favorable rebooking conditions.
Understanding your fare class is essential. You can find it in your booking confirmation or by logging into the Avianca website under “Manage My Booking.”
If you purchased your ticket through a third party, such as a travel agency or booking platform, you’ll need to follow their procedures—or check if the agency abides by Avianca’s updated flight change rules.
Steps to Change an Avianca Flight
Changing a flight with Avianca is simple and can be done in just a few minutes through their website:
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Visit the Avianca website and select “Manage Your Booking.”
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Enter your reservation code and last name.
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Choose the flight you want to change and follow the steps to select a new date, time, or destination.
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Pay any fare difference or applicable change fee.
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Receive confirmation of your new itinerary via email.
You can also call Avianca’s customer service if you’re traveling with pets, have special needs, or require complex itinerary changes involving multiple segments.
Change Deadlines to Keep in Mind
One of the most important things to know about the Avianca Flight Change Policy is the timing of your request. Ideally, changes should be made at least 24 hours before departure to avoid restrictions.
Last-minute changes may not be allowed, especially for basic fares. If you’re unsure whether your flight can be changed, Avianca’s online system will show your options based on fare rules and availability.
For same-day changes, Avianca typically requires passengers to confirm their changes early in the day, and these are subject to seat availability.
Are There Fees for Changing Avianca Flights?
Whether or not you’ll pay a fee depends on several factors. For most international flights and higher-tier fares, Avianca waives change fees but still requires passengers to cover the difference in fare if the new flight is more expensive.
For lower-tier fares, fees may range from $50 to $150, depending on the route and how close the change is made to the flight date.
If your new flight is cheaper, you may receive a credit voucher for the difference, although this isn’t always guaranteed—check the conditions listed during the rebooking process.
Changing Flights with Miles or Points
If you used LifeMiles (Avianca’s frequent flyer program) to book your ticket, the Avianca Flight Change Policy still applies—but the process is slightly different.
You can log into your LifeMiles account and manage your booking under the rewards section. Most award bookings are changeable, though some changes may cost additional miles or involve a small processing fee.
If you have status within Avianca’s loyalty program, you may also benefit from waived change fees or priority rebooking, especially on international routes.
Travel Credits and Flight Cancellations
If you’re unable to change your flight but don’t want to lose your money, Avianca offers the option to cancel and receive a credit voucher in many cases.
These credits are typically valid for 12 months and can be used for any future Avianca flight. It’s important to cancel the booking before the scheduled departure time, or you may forfeit the entire value of the ticket.
The airline may also issue vouchers in situations where your original flight is canceled by Avianca or rescheduled by several hours, giving you the flexibility to choose new dates at no extra cost.
Tips for Smooth Flight Changes
To make the most of the Avianca Flight Change Policy, keep these tips in mind:
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Book flexible fares (M, L, XL) if you anticipate possible changes.
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Avoid third-party bookings unless necessary—they can complicate changes.
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Act early when requesting changes to maximize availability and avoid last-minute stress.
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Use Avianca’s date flexibility tools to find cheaper options and lower fare differences when rebooking.
By planning ahead and choosing the right fare type, you can make the flight change process simple and affordable.
Final Thoughts
The Avianca Flight Change Policy makes it easier for travelers to adapt to unexpected schedule changes. With fewer fees, more online options, and clearer fare rules, Avianca continues to improve its customer experience.
Whether you need to reschedule, reroute, or simply delay your plans, Flightaura is here to support you with reliable updates, helpful guides, and expert travel assistance. Explore more travel flexibility and let your journey adjust to your life—not the other way around.
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