Travel plans often require flexibility, and one of the most common adjustments travelers make is correcting or updating their name on a flight ticket. Whether due to a simple spelling mistake, a legal name change, or other personal reasons, Hawaiian Airlines name change policy provides a clear set of rules for passengers who need to make changes. This guide will explain the entire process, fees, exceptions, and frequently asked questions to help you navigate this situation without stress.
Why Is It Important to Have the Correct Name on Your Ticket?
Airline security regulations require that the name on your ticket exactly match your government-issued ID or passport. Even a minor discrepancy—such as a missing middle initial or a typo—can result in denied boarding. To ensure a smooth check-in experience and avoid unnecessary complications, passengers should review their details immediately after booking.
Overview of Hawaiian Airlines Name Change Policy
The Hawaiian Airlines name change policy allows passengers to make corrections or modifications under specific circumstances. Key points include:
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Minor spelling errors (typically up to three characters) can often be corrected without a fee.
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Significant changes, such as legal name changes due to marriage, divorce, or court order, require supporting documentation.
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Tickets are non-transferable, meaning you cannot change the name to another passenger entirely.
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All changes must be completed before departure, as name adjustments cannot be made once you’ve checked in or boarded.
Understanding these guidelines ensures that your travel plans remain hassle-free and compliant with federal aviation rules.
How to Request a Name Change on Hawaiian Airlines
Hawaiian Airlines offers several methods for passengers to correct or update their name:
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Online:
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Visit the Hawaiian Airlines official website and access your reservation via the “Manage Flights” section.
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Follow the prompts to correct eligible minor errors.
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Over the phone:
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Contact Hawaiian Airlines customer service for assistance with more complex name corrections or legal changes.
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Through third-party agencies:
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If you booked through a travel agency like Flyviatrip, you can request assistance directly. Their team can guide you through the name correction process and liaise with the airline on your behalf.
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For quick support, call 1-877-593-4887.
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Remember that all changes are subject to Hawaiian Airlines’ fare rules and verification of required documents.
Fees Associated with Name Changes
Fees vary depending on the type and extent of the correction:
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Minor typographical errors: Often corrected free of charge.
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Legal name changes: May incur a service fee, usually ranging from $25 to $100, depending on the ticket class and route.
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Agency service fees: If you booked via a third-party agency, additional administrative charges may apply.
It’s important to address any required changes as soon as possible. Waiting until closer to your departure date may limit your options and increase costs.
Required Documentation for Name Corrections
In cases involving legal name changes, Hawaiian Airlines requires official documentation, such as:
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Marriage certificate
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Divorce decree
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Court order for legal name change
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Updated passport or driver’s license
Having these documents readily available will speed up the correction process.
Exceptions and Special Cases
The Hawaiian Airlines name change policy has exceptions for specific scenarios:
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Frequent flyer accounts: Name changes on your HawaiianMiles account must match your ticketed name.
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Group bookings: Changes must often be coordinated through the group booking desk.
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Codeshare flights: If your itinerary includes flights operated by partner airlines, additional restrictions may apply.
Tips for Avoiding Name Change Issues
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Double-check your booking details immediately after purchase.
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Use the same name format as your government-issued ID, including middle names or initials if required.
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If you have multiple bookings, ensure all reservations (flights, hotels, car rentals) reflect the correct name.
By being proactive, you can avoid costly fees and last-minute travel disruptions.
FAQs on Hawaiian Airlines Name Change Policy
Q1: Can I transfer my ticket to someone else?
No. Hawaiian Airlines tickets are non-transferable and cannot be issued in another person’s name.
Q2: How long does a name correction take?
Minor corrections can often be completed instantly online. Legal name changes may take up to 24–48 hours, depending on document verification.
Q3: Will I be charged for fixing a typo in my name?
Most small spelling corrections are free. However, charges may apply for significant changes that require reissuing the ticket.
Q4: Can I make a name change at the airport?
It’s best to make changes before your travel date. Some minor corrections may be possible at the ticket counter, but it’s not guaranteed.
Q5: Do I need to update my HawaiianMiles account separately?
Yes, if your legal name has changed, update your frequent flyer profile to match your travel documents.
Conclusion
Navigating the Hawaiian Airlines name change policy doesn’t have to be complicated. By understanding the guidelines, gathering the right documents, and acting promptly, you can ensure your travel plans remain intact. Whether you’re correcting a small typo or updating your name due to a legal change, Hawaiian Airlines offers several convenient ways to handle the process.
For travelers who prefer expert assistance, Flyviatrip provides professional support for managing name changes, cancellations, and other booking modifications. Contact them at 1-877-593-4887 for quick and reliable help.
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