In today’s digital age, ticket platforms like Ticketmaster rely heavily on phone verification for user authentication, purchase confirmations, and account security. Whether you’re looking to change your phone number on Ticketmaster, seeking phone numbers for OTP verification on Ticketmaster, or wondering how to change your number in Ticketmaster, this guide covers it all.
We’ll also explore options to buy SMS verification numbers for Ticketmaster (and whether that’s a good idea), and offer step-by-step instructions to help you stay secure and informed throughout the process.
Why Does Ticketmaster Use Phone Number Verification?
Ticketmaster uses phone numbers for several reasons:
- To send OTP (One-Time Password) codes for identity verification
- To confirm account login attempts
- To prevent bots and fraud during high-demand ticket sales
- To notify users about upcoming events or ticket updates
Because of this, keeping your phone number updated in your account is essential—especially if you’ve changed carriers, lost access to your old number, or want to switch to a more secure method.
How to Change Phone Number on Ticketmaster
Changing your phone number on Ticketmaster is straightforward but must be done carefully to avoid losing access to your account. Here’s how to do it:
Step-by-Step: How to Change Your Number in Ticketmaster
- Log in to Your Account
- Visit Ticketmaster.com
- Click “Sign In” at the top right
- Go to ‘My Profile’
- Click your name or avatar
- Select “My Account” > “Profile”
- Locate the Phone Number Section
- You’ll see your current phone number
- Click “Edit” next to the number
- Enter Your New Number
- Type in your new mobile number
- Choose your country code if needed
- Verify with OTP
- You’ll receive a One-Time Password (OTP) on your new number
- Enter the code to verify
- Save Changes
- Once verified, click “Save” to update
You cannot change your number without access to your current phone if 2FA (Two-Factor Authentication) is enabled. In that case, you’ll need to contact Ticketmaster support.
Phone Numbers for OTP Verification on Ticketmaster
During account login or changes, Ticketmaster often sends an OTP to your registered phone number. This OTP must be entered correctly and within a time limit to confirm your identity.
When Is an OTP Required?
- First-time login from a new device
- Changing account information (email or password)
- Completing high-value ticket purchases
- Security recovery steps
If you’re not receiving OTP messages, check the following:
- Your phone is receiving SMS
- The number on your account is correct
- You’re not blocking short-code SMS numbers
- Your phone isn’t on Do Not Disturb
What if You No Longer Have Access to Your Phone Number?
If you’ve lost access to your old number or changed SIM cards, you might be locked out of your account. In this case:
What to Do:
- Try Logging In via Email
- Use your email and password to access your account
- Click “I Didn’t Receive a Code”
- Follow the on-screen instructions for alternate verification
- Contact Customer Service
- If all else fails, reach out to Ticketmaster support for manual recovery (more on this below)
Can You Buy SMS Verification Numbers for Ticketmaster?
This is a question some users ask when trying to create multiple accounts or bypass verification barriers. However, buying SMS verification numbers for Ticketmaster is not recommended—and may violate the platform’s terms of service.
Why It’s a Bad Idea:
- Many online services offer temporary or virtual numbers that may not work with OTP systems
- Ticketmaster may flag virtual or non-physical numbers as suspicious
- You may lose access to your account permanently if caught
- Most of these services are unreliable and insecure
Instead of using risky third-party services, it’s always better to use a real, secure, and permanent phone number to ensure uninterrupted access to your Ticketmaster account.
How to Use a New Phone Number Safely on Ticketmaster
If you’ve changed your number due to switching carriers, moving countries, or upgrading your phone plan, follow these safety tips:
- Update Before Important Ticket Releases
Don’t wait until you’re in a queue for Taylor Swift tickets—update your number in advance so verification goes smoothly.
- Enable Two-Factor Authentication
Use a real number and turn on 2FA for added security. This protects your account from unauthorized logins.
- Avoid Shared or Burner Numbers
Always use a number you have long-term access to. Shared or burner numbers can be a huge security risk.
How Can I Change My Number in Ticketmaster Without Logging In?
If you’re locked out and can’t verify your number, here’s what to do:
Step 1: Go to the Ticketmaster Help Page
Visit: https://help.ticketmaster.com
Step 2: Use Chatbot or Live Chat
- Scroll down and click “Chat With Us”
- Explain that you’ve lost access to your registered number
- Be ready to answer identity verification questions
Step 3: Provide Proof of Ownership
- Ticket purchase history
- Last 4 digits of the card used
- Email used on the account
Once verified, they can help manually change your phone number.
Contacting Ticketmaster Support for Phone Number Issues
Sometimes, you’ll need to speak with a real support agent. Here’s how to do that:
Ticketmaster Phone Support:
While Ticketmaster does not publish a direct public customer service phone number, you can reach them through their Help Portal:
- Go to https://help.ticketmaster.com
- Use the live chat option
- Log in (or explain why you can’t)
- Request help changing your phone number
There are also contact options available within the Ticketmaster app under “Help & Support.”
Quick Troubleshooting: Common Phone Number Issues
| Issue | Solution |
| OTP not received | Check SMS settings, phone signal, or use “Resend Code” |
| Wrong number on account | Log in > Go to Profile > Edit Number |
| Lost access to old number | Contact support via chat and verify identity |
| Trying to use virtual number | Not recommended — may get your account flagged |
| Multiple accounts tied to one number | Ticketmaster may limit this — use unique numbers |
FAQs
Q: Can I use Google Voice or a virtual number on Ticketmaster?
A: While some virtual numbers work, Ticketmaster often flags them as suspicious. It’s better to use a real mobile number to avoid login or verification issues.
Q: How often can I change my number on Ticketmaster?
A: There’s no stated limit, but frequent changes may trigger a security review.
Q: What if I don’t have access to any phone number?
A: You’ll need to contact Ticketmaster support and verify your identity using alternative methods.
Q: Do I need to verify my number every time I log in?
A: Not always. You’ll typically only need to verify when:
- Logging in from a new device
- Making high-value purchases
- Changing account details
Final Thoughts
Changing your phone number on Ticketmaster may seem like a small detail, but it can make the difference between securing front-row seats and getting locked out on ticket day. Whether you’re trying to figure out how to change phone number on Ticketmaster, wondering about phone numbers for OTP verification on Ticketmaster, or debating if you should buy SMS verification numbers for Ticketmaster, the best approach is to keep things secure, verified, and legitimate.
