When traveling internationally, having access to your airline’s local office can make your journey smoother and less stressful. Whether you need assistance with booking, check-in, baggage services, or simply want to inquire about flight status, the Turkish Airlines Baku Office stands ready to help. Located conveniently in the heart of Baku, this office provides a range of services to support passengers before, during, and after their journey.
In this detailed guide, we will explore everything you need to know about the Turkish Airlines office in Baku, including contact details, services offered, and answers to some of the most frequently asked questions by travelers.
Where Is the Turkish Airlines Office in Baku Located?
The Turkish Airlines Office in Baku is situated at:
📍 2nd Floor, Demirchi Tower, 37 Khojali Avenue, Baku, Azerbaijan
This central location ensures easy accessibility for passengers seeking in-person support or information related to their flights. The office operates from 8:30 am to 5:30 pm, Monday through Sunday, offering flexibility to accommodate your schedule.
If you need assistance outside of these hours, you can also contact Turkish Airlines’ global support through their official website.
Turkish Airlines Baku Office in Azerbaijan – Contact Details
The Turkish Airlines Baku Office in Azerbaijan provides multiple contact options to suit passenger needs:
📞 Phone Numbers: +994 12 404 10 51 / +994 12 404 88 49
📠 Fax: +994 12 497 00 27
📧 Email: press@thy.com
🌐 Website: www.turkishairlines.com
At the Baku office, you’ll find friendly staff ready to help with various services, from ticket booking to baggage queries.
Services Provided at Turkish Airlines Baku Office
Whether you’re flying for business or leisure, the Baku office can assist you with:
✅ Flight ticket booking and cancellation
✅ Online check-in and flight status updates
✅ Baggage allowance information and excess baggage charges
✅ Visa services, including visa on arrival information
✅ Airport transfer and meet & greet services
✅ Duty-free allowance guidance
✅ In-flight meal preferences
✅ Loyalty program (Miles&Smiles) queries
✅ Assistance with delayed flights and missing luggage
✅ Business and economy class upgrade requests
Their knowledgeable team ensures that all your travel concerns are addressed efficiently.
Turkish Airlines Baku Airport Office
If you need support at the airport, Turkish Airlines also operates an office at:
📍 F27X+3X6, Heydar Aliyev International Airport (GYD), Baku, Azerbaijan
Here, you can get last-minute assistance with check-in, baggage, and flight information.
Head Office and Global Contact Information
Turkish Airlines is headquartered at:
📍 İstanbul, Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1, Turkey
📞 Contact Number: +90 212 463 63 63
🌐 Website: www.turkishairlines.com
FAQs About Turkish Airlines Baku Office
1️⃣ Can I book my ticket directly at the Baku office?
Yes, you can visit the office to book flight tickets in person. The staff will guide you through available options and fares.
2️⃣ Does the Baku office handle baggage claims?
Yes, the team at the office can assist you with baggage allowance details, excess baggage charges, and reporting missing luggage.
3️⃣ Is visa assistance available at the Turkish Airlines Baku Office?
Yes, they provide general information about visa requirements and services such as visa on arrival, but issuing visas is handled by the relevant embassy.
4️⃣ What aircraft types does Turkish Airlines operate on flights from Baku?
You may travel on modern aircraft such as Boeing 737-900ER, Airbus A321-200, and occasionally other models depending on the route.
5️⃣ Can I get help with online check-in at the Baku office?
Yes, the office can guide you on how to use the online check-in service or assist you if you face any issues.
6️⃣ Are Turkish Airlines lounges available at Baku airport?
Yes, eligible passengers, especially those flying business class or holding elite status, can access Turkish Airlines partner lounges at Heydar Aliyev International Airport.
7️⃣ How can I check the status of my flight from Baku?
You can check the latest updates on the Turkish Airlines official website or inquire directly at the Baku office.
8️⃣ Does the Baku office help with Miles&Smiles membership queries?
Absolutely! The staff can assist with registration, points redemption, or status upgrades within the loyalty program.
9️⃣ Is WiFi available at the airport and onboard Turkish Airlines flights?
Yes, Heydar Aliyev International Airport offers WiFi, and many Turkish Airlines aircraft provide in-flight WiFi for passenger use.
🔟 Can I request special meals at the Baku office?
Yes, if you have dietary preferences or restrictions, the office staff can assist in placing your special meal request in advance.
Conclusion
Having access to the Turkish Airlines Baku Office provides peace of mind for passengers traveling from or through Azerbaijan. Whether you need to modify a booking, check your baggage allowance, or simply get directions to the airport lounge, the dedicated team at the Baku office is ready to assist.
So, next time you’re flying with Turkish Airlines, feel confident knowing that support is just a phone call or visit away. For the most seamless experience, consider visiting or contacting the Turkish Airlines office in Baku before your journey begins!
